Refund and Returns Policy- Winproductlanka

 

Refunds

Only regular priced items may be refunded. Sale items cannot be refunded.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us.

 

Shipping returns- Winproductlanka

To return your product, you should mail your product to: 273/3 Rukmal place,Thabiligasmulla road,Kiribathgoda.Sri Lanka after you have received our confirmation from us.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

 

Need help

Contact us at gayan@winproductlanka.com for questions related to refunds and returns.

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